Privacy Policy

Introduction

Red Cedar Electric LLC (“we,” “our,” or “us”) is a licensed residential electrician based in La Vergne, TN. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, contact us by phone or text, or interact with our services.

Information we collect

We collect the following information when you submit a service request through our website or communicate with us:

• Name
• Phone number
• Email address (if provided)
• Property address or city
• Project type and description
• Photos of the project area (if uploaded)
• Preferred contact method and best time to reach you

When you call our business line, our phone assistant may collect your name, phone number, and a description of your question or project to help us follow up.

How we use your information

We use your personal information to:

• Respond to your service request or question
• Provide estimates and schedule electrical work
• Communicate about your project via your preferred contact method (call, text, or email)
• Send service-related text messages if you have opted in
• Improve our services and website experience

SMS communications

You may opt in to receive service-related text messages from Red Cedar Electric LLC through one of two channels:

• Website contact form:When you select “Text” or “Either (call or text)” as your preferred contact method, you will be asked to check an SMS consent checkbox before submitting your request.
• Phone calls:When speaking with our phone assistant, you may be asked “Would you like me to send you a confirmation text?” By agreeing, you consent to receive a text message at the phone number you provided.

Message frequency is up to 5 messages per month. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at service@redcedarelectricllc.com.

Information sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only with:

• Service providers necessary to operate our business, such as our scheduling system and Twilio (for text messaging)
• Legal authorities, as required by law

Data retention

We retain your personal information for as long as needed to provide our services and fulfill legal obligations. You may request deletion of your information at any time by contacting us.

Cookies and analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect anonymous usage data such as pages visited and time on site. We do not use advertising cookies or share analytics data with third parties for marketing purposes.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision.

Contact us

Red Cedar Electric LLC
Email: service@redcedarelectricllc.com
Phone: (731) 462-0443