Privacy Policy

Introduction

Red Cedar Electric LLC (“we,” “our,” or “us”) is a licensed residential electrician based in La Vergne, TN. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, contact us by phone or text, or interact with our services.

Information we collect

We collect the following information when you submit a service request through our website or communicate with us:

• Name
• Phone number
• Email address (if provided)
• Property address or city
• Project type and description
• Photos of the project area (if uploaded)
• Preferred contact method and best time to reach you

When you call our business line, our phone assistant may collect your name, phone number, and a description of your question or project to help us follow up.

How we use your information

We use your personal information to:

• Respond to your service request or question
• Provide estimates and schedule electrical work
• Communicate about your project via your preferred contact method (call, text, or email)
• Send service-related text messages if you have opted in
• Improve our services and website experience

SMS communications

You may opt in to receive service-related text messages from Red Cedar Electric LLC through our website contact form. Our contact form includes an SMS consent checkbox that is unchecked by default. Checking it opts you in to service-related text messages at the phone number you provide. Consent is optional — it is never required to submit the form, to request an estimate, or to receive any of our services. This is currently the only way to opt in; we do not enroll phone numbers in text messaging based on a phone call alone.

Messages may include appointment confirmations, appointment reminders, scheduling updates, estimate and project updates, and links to manage your appointment. Message frequency varies and may be up to 10 messages per month depending on your service activity. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at service@redcedarelectricllc.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services strictly as necessary to deliver messages to you.

Information sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only with:

• Service providers necessary to operate our business, such as our scheduling system and Twilio (for text messaging)
• Legal authorities, as required by law

Data retention

We retain your personal information for as long as needed to provide our services and fulfill legal obligations. You may request deletion of your information at any time by contacting us.

Cookies and analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect anonymous usage data such as pages visited and time on site. We do not use advertising cookies or share analytics data with third parties for marketing purposes.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision.

Contact us

Red Cedar Electric LLC
Email: service@redcedarelectricllc.com
Phone: 615-625-2163